By Scott Prater
Following a three-month renovation, the Schriever Outdoor Recreation and Information, Tickets and Tours office held its grand reopening ceremony March 29.
Col. James Ross, 50th Space Wing commander, presided during the ceremony and highlighted some of the center’s new features.
“This project took longer than we had planned,” Ross said. “We started construction in December and encountered some pipes and electrical conduits that caused us to pause, but we ended up with a much nicer facility, one that presents a better image to the customer. It’s good for the wing, the 50th Force Support Squadron and the people who work here.”
The project was completed at a cost of $53,000 and was paid for through fiscal-year 2012 appropriated and non-appropriated funds.
Ross officially cut the ribbon on the new facility along with Lt. Col. Jason Nahrgang, 50th Force Support Squadron commander; Lt. Col. Trent Tuthill, 50th Mission Support Group deputy commander and leaders from the 50th Civil Engineer Squadron and contractor, SB Construction.
“We wanted to raise awareness on the base that not only are we open and operating, but we’ve got a new look and have expanded our product mix,” said Korey Kuykendall Schriever Outdoor Recreation manager.
Gone are the standard office workstations and meeting room tables. Construction crews built a modern U-shaped service desk and coffee-bar area and installed new carpeting. They also completed a new trench for a sink drain and installed new countertops.
Responding to customers’ ideas, Kuykendall also obtained new furniture and décor.
“We’re trying to meet our customers’ needs and wants,” he said. “So, we’ve added quite a few new items to our offerings, like medicines and convenience items. We’re trying to make it easier for people to pick up items they would normally have to travel to the base shoppette to get. Now, they can get many of those items here, where they work.”
The remodel provided more retail shelf space and more room for sales associates to interact with customers.
“Our old facility looked like your standard office environment, with cubicle furniture and small desk space,” Kuykendall said. “This new service counter is 20-feet long. One associate can complete a ticket transaction on one side while another can handle a snack purchase on the other.”
The new facility now also includes a wide-screen, high-definition television and microwave oven.
“People can buy frozen goods right here, heat them up and watch TV if they want,” Kuykendall said. “It’s a great place to hang out, take a break or meet with friends and coworkers.”
For more information on new products offered at ODR and ITT call 567-6050 or visit the new center on the first floor of Building 300.