By Devin Fisher | Garrison Public Affairs Office
FORT CARSON, Colo. — Members of the Fort Carson community have the opportunity to be among the first to test drive the Mountain Post’s first ever app and help refine the information that will help make the “Best Hometown in the Army” an even better place to be stationed.
“Over the last year we have taken community feedback, and we’ve looked for ways to deliver information to the community about what’s (happening) on the installation in a better way. Today we have one of the solutions to that problem … the Fort Carson Mountain Post Living App,” Garrison Commander Col. Nate Springer said Monday as he introduced the new app via Facebook Live.
Soldiers and Airmen of all ranks, their Family members and civilians working on the installation are needed to provide valuable input on the look, feel and usability of the Mountain Post Living Fort Carson app that will enhance the lives of those who currently work and live on Fort Carson as well as those who enter the gates in years to come.
Volunteers are wanted to share feedback during the 45-day pilot that will be compiled to determine the app’s ability to enhance the lives of Fort Carson service members, Families, civilians and retirees.
The architecture of the app was developed from the ground up by volunteers from the United Services Automobile Association (USAA) and is being provided as a gift to Army following months of intensive collaboration.
Initial app features include in-processing, deployment, housing and parent resources; turn-by-turn directions and hours for post facilities; gate hours; and post news and events; and emergency and weather push notifications. Pilot participants will provide feedback on the current state of the app as well as future enhancements.
Why get involved?
Taking part in this pilot test gives you an opportunity to put valuable Fort Carson and 4th Infantry Division resources at your fingertips and pave the way for a better experience for those fortunate enough to receive orders to the Mountain Post in the future.
The current state of the app is a result of data collected during multiple sensing sessions with Soldiers and Family members. The pilot test is designed to validate current content and identify the best information to include in future improvements to make the app meet the needs of the Fort Carson community.
How to participate
Simply go to the Apple App Store (iPhone) or Google Play (Android) and search for “Mountain Post Living.” Download the app on personally owned devices, test out the app and provide feedback by mid-December.
A brief usability survey is available on the opening page of the app and under “News and Events,” available by clicking on the menu icon in the top left corner. Volunteers will be asked to rate the usefulness and feel of the existing information and provide recommendations on additional information and features to improve the app.
Input is needed to help mold this app into a worthwhile product that best meets the needs of the Fort Carson community.
“I encourage you to go through the app, take a look at what it provides you and give us some good feedback … so that we can improve (the app) to make sure it gives you the information you want,” Springer said.